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5 Min Read

How to Send Letter

By John Davis June 7th 2024

How to Send Letter. Image of a DHL Express letter that is going to DHL Europe

The 4 Stages of Shipping from Canada

Discover the Essentials of Shipping: Finding a Courier, Locating a Shipping Point, Filling Out Your Information, and the Final Step—Pay and Ship

Step 1: Compare Couriers

Comparing rates online is crucial to ensure you get the best rate for your envelope. Here are some top options to consider.

DHL: Known for reliable international and domestic shipping services.

DHL Express: Specializes in fast, time-sensitive deliveries worldwide.

FedEx: Offers various shipping options, including overnight for shipments in North America.

UPS: Provides a range of domestic and international shipping solutions.

Canada Post: A cost-effective option for domestic shipments within Canada.

Step 2: Prepare Information

What to Prepare?

Your Info

Recipient Info

Full Name

Address & Postal Code

Contact Information

Package Dimensions

Optional

Optional

Package Value

Optional

Optional

Step 3: Find a Location

Once you have chosen your courier, the next step is to locate a convenient service point location Here’s how you can find a suitable location:

  • Canada Post Offices - They are widely available throughout Canada. 

  • FedEx Stores - FedEx offers multiple shipping locations, including standalone stores and drop boxes. 

  • UPS Access Points and Customer Centers - UPS Access Points are convenient local shops where you can ship.

  • Purolator Shipping Centers and Drop Boxes - Purolator provides several drop-off points for sending packages

Stage 4: Pay and Ship

​Complete the shipping process by finalizing your payment and dispatching your parcel. Here's a quick rundown:

  • Confirm Details: Verify all shipping information.

  • Payment: Pay using an accepted method (credit card, debit, or cash).

  • Receive Tracking: Obtain a receipt and tracking number to follow your package's journey.

  • Send Off: Your package is now ready to be shipped to its destination.

Accepted Payment Methods at our
DHL Express Locations

VISA Credit Card

MasterCard Credit Card

American Express Credit Card

Discover Credit Card

Cash (certain locations)

Bonus Tip 

Make sure to take a picture of your shipment label. 

It contains your Waybill number which can be used to track your parcel shipment.

Once you have your waybill number go to DHL Express Tracking to make sure your shipment arrives on time

Frequently Asked Questions

What is the safest way to mail important documents in Canada?

If no one is home for a DHL delivery, DHL will typically:

  1. Leave a Notification: They will leave a card with instructions on how to arrange a redelivery or where to pick up the package.

  2. Attempt Redelivery: They may try to deliver the package again on the next business day.

  3. Drop Off at a Service Point: The package might be taken to a nearby DHL service point or partner location for you to collect at your convenience.

What happens if no one home for DHL delivery?

If no one is home for a DHL delivery, DHL will typically:

  1. Leave a Notification: They will leave a card with instructions on how to arrange a redelivery or where to pick up the package.

  2. Attempt Redelivery: They may try to deliver the package again on the next business day.

  3. Drop Off at a Service Point: The package might be taken to a nearby DHL service point or partner location for you to collect at your convenience.

Why does DHL require signatures?

DHL requires signatures to ensure secure and verified delivery of packages. This process:

  1. Confirms Receipt: Ensures the package is received by the intended recipient or authorized person.

  2. Provides Proof of Delivery: Offers evidence that the delivery was completed successfully.

  3. Prevents Theft or Loss: Reduces the risk of packages being lost or stolen.

Does DHL come to your house?

Yes, DHL Express delivers directly to your house. They provide door-to-door service for both residential and business addresses, ensuring that your packages are delivered securely and conveniently to your specified location.

How is DHL Express different from DHL?

  • DHL Express: Specializes in international and domestic express delivery services. It provides fast, time-sensitive shipping with features like real-time tracking, door-to-door service, and customs clearance support.

  • DHL (DHL Global Forwarding, Freight, and Supply Chain): Focuses on logistics solutions, including air and ocean freight, warehousing, and supply chain management for businesses.

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